Last updated: October 27, 2026
This Shipping Policy explains how Poorat processes and ships orders placed through https://poorat.shop.
1. Shipping Destinations
Poorat currently ships to destinations within the United States.
We do not currently offer international shipping through our online store. Shipping availability may depend on the delivery address and the products ordered.
2. Order Processing Time
Orders generally require 1–3 business days to process before dispatch.
Processing time includes order preparation and handling. Orders are not necessarily shipped on the day they are placed.
Processing may take longer during holidays, periods of high order volume, or when additional order verification is necessary. If a significant delay affects your order, we will provide an update where appropriate.
3. Estimated Delivery Time
Our estimated delivery time is 3–7 business days after dispatch.
Delivery estimates are not guaranteed. Actual delivery may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our control.
The estimated total time from order placement to delivery is generally 4–10 business days, based on our stated processing and delivery estimates.
4. Shipping Fees
Shipping fees, including any applicable discounts, will be displayed at checkout before you complete your purchase.
Shipping charges: [CONFIRM WHETHER SHIPPING IS FREE, FLAT-RATE, OR CALCULATED BY DESTINATION, WEIGHT, OR OTHER FACTORS.]
We will not intentionally charge shipping fees that were not disclosed before the order was placed, except where an applicable legal requirement permits otherwise.
5. Order Tracking
If tracking is available for your shipment, tracking information will be provided when the order is dispatched or becomes available from the carrier.
Tracking updates may take time to appear after a carrier receives a package.
For assistance with tracking, contact contact@poorat.shop and include your order number.
6. Shipping Address
Customers are responsible for entering a complete and accurate shipping address during checkout.
If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.
Additional charges or delays may occur if a shipment cannot be delivered because of an incorrect or incomplete address.
7. Delayed, Lost, or Undelivered Packages
If your shipment appears delayed, first review the tracking information provided by the carrier.
If your order has not arrived within the estimated delivery period, contact contact@poorat.shop with your order number. We will review the available shipment information and help determine the appropriate next steps.
We will address confirmed lost or undelivered shipments in accordance with applicable law and the circumstances of the order.
8. Damaged Packages
If your order arrives damaged, contact contact@poorat.shop as soon as possible. Include your order number and photographs of the packaging and affected items, if available.
Please refer to our Refund and Return Policy for information about defective, damaged, or incorrect items.
9. Shipping Origin
Orders are fulfilled from within the United States. The actual dispatch location may vary depending on inventory and fulfillment arrangements.
[CONFIRM WHETHER ALL ORDERS SHIP FROM ONE LOCATION OR WHETHER MULTIPLE US-BASED FULFILLMENT PARTNERS ARE USED.]
10. Contact Information
Poorat
Website: https://poorat.shop
Email: contact@poorat.shop
Phone: +1 (970) 993-1604
Address: 1005 Yosemite St, Denver, CO 80230, USA
For shipping questions, please contact us with your order number so we can assist you.